SHIPPING & DELIVERY
The merchandise will be shipped by air on regular flight to the address specified in the order. Our products are shipped from Ramat Raziel Haute-Judee, ISRAEL. All our international shipments are done by air with EMS – Israel Post Express Mail Service.
Please note that our deliveries are subject to the customs policy regarding the import of alcoholic beverages of every country.
We ship to most countries around the world.
We do not ship to these countries: Brazil, Canada, Australia & S. Africa
Taxes
Our prices are tax free for international shipments (outside of Israel). For domestic shipment in Israel we do charge VAT as determined by law at the time of the order.
Shipping Cost
Shipping cost depends on weight (amount of bottles) and destiny and will be determined upon placing an order
Handling & Packaging
To insure optimal conservation, the wines bottles are stored in the underground cellar of Domain Du Castel. We ship the merchandise with uppermost care, and as statistics have shown there were rare accidents of broking bottles. Our packaging has been designed especially against physical and thermal shocks of bottles during transportation.
Delivery Time
Delivery time may vary between 7-28 days. Some shipments can be delayed at Customs by administration. These delays are beyond our control and we are not responsible for these delays.
We are not responsible for non-delivery or delay in delivery (even if a surcharge has been made for a guaranteed delivery time) because of circumstances beyond our control.
We are not in any circumstances liable for any consequential loss or damage arising from any delay in delivery or in any failure to deliver.
Our Liability and Disclaimer
Our liability in connection with any products purchased through our web site is strictly limited to the purchase price of such products. We accept no liability for any indirect or consequential loss or damage or for any loss profit, revenue or business, however caused, even if foreseeable.
